Question: How do you politely decline a customer request for discount?

If you absolutely have to reply negatively to the customer’s request for a discount, do so politely. Say you’re sorry, but that the price you offered them is the best value package. Stand your ground without getting defensive or forceful, even if the customer insists.

How do you reject a customer request politely?

Explain things carefully

  1. “Let me explain you why we cannot provide this feature at present”
  2. “The main reason for this is that……”
  3. “Please accept our apologies that the feature you request is not available at present. However, it is of highest priority and we will do our best to implement it as soon as possible”

30.01.2018

How do you politely ask for discount in email?

6 Steps to Follow When Writing a Price Negotiation Letter

  1. Have a positive, polite & professional tone throughout the letter.
  2. Praise the Vendor.
  3. Explain your Position.
  4. Ask for an Odd Number Discount.
  5. Let the supplier Know what would happen if he will not negotiate on price.

How do you reject someone nicely?

7 ways to reject someone nicely

  1. Be honest. They don’t say that honesty is the best policy for nothing. …
  2. Prepare yourself. …
  3. Do it face to face. …
  4. Stick with “I” statements. …
  5. Know that what you’re feeling is normal. …
  6. Avoid putting it off. …
  7. Don’t give false hope.
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12.03.2013

How do you say no to refund request sample?

Here is an example of how you might say no to a customer who is asking for a refund that you cannot give them: Hi Sheila, I’m very sorry that you were unhappy with our product. Unfortunately, our return policy allows for all merchandise to be returned up to 90 days after purchase, in like-new condition.

How do you respectfully say no?

CHECK THESE OUT

  1. I’m honoured but I can’t.
  2. I wish there were two of me. . . …
  3. Sorry, I’m booked into something else right now. . . …
  4. Sadly, I have something else. . .
  5. No, thank you but it sounds lovely, so next time. . .
  6. I’m not taking anything else right now. . .
  7. Thank you so much for thinking of me, but I can’t! . .

19.04.2019

How do you ask for a professional discount?

HOW TO ASK FOR A DISCOUNT

  1. Just Ask! …
  2. Be Polite – Kill them with kindness! …
  3. Ask for a Manager – A normal salesperson or employee probably won’t be able to give you a discount. …
  4. Inquire About Future Sales – If they can’t give you a discount, ask them if they can tell you when any upcoming sales will be.

How do you refuse a price increase?

Sub: Refuse Price Increase

But, yesterday (date) I received the bill and was surprised to see an increase in monthly fee. I wasn’t informed about this increase and I feel that I should have been informed a month before about this change. (Write your actual cause and situation).

How do you negotiate a price sentence?

Phrases to use when negotiating a lower price

  1. Phrases to use as a buyer… …
  2. Phrase 1 “How Much!” …
  3. Phrase 2 “XYZ are doing it for £50” …
  4. Phrase 3 “I’m sorry but you’ll have to do better than that” …
  5. Phrase 4 “I can’t take that to my boss!” …
  6. Phrase 5 “If you can get the price to X I think I can sell that to my boss/wife/husband”
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How do you reject someone without hurting them?

Don’t miss a thing

  1. Keep It Super Simple. …
  2. You Don’t Own Them An Explanation. …
  3. Keep Things General. …
  4. Be As Clear As Possible. …
  5. Remember That, If They Push Further, They’re Acting Rude — You Aren’t. …
  6. Tell Them You’re Not Interested. …
  7. Accept The Fact That You’re Going To Hurt Them. …
  8. Just Simply Say “No.”

18.09.2018

How do you reject someone nicely and still be friends?

How to Let a Friend Down Easy

  1. Don’t give your friend hope. …
  2. Ask your friend how he or she is feeling. …
  3. Give your friend some space. …
  4. Set some clear boundaries for yourself. …
  5. Try to reestablish your old routine. …
  6. Don’t discuss the situation with mutual friends. …
  7. Don’t hide your interest in someone else (but don’t rub it in, either)

2.06.2016

How do you reject someone professionally?

Their best tips are below.

  1. Genuinely hear their request.
  2. Focus on what you CAN do.
  3. Be gentle and provide next steps.
  4. Don’t waste time, but don’t burn bridges either.
  5. Decline with gratitude.
  6. Offer alternatives.
  7. Position yourself as the expert.
  8. Be clear, transparent and upfront.

1.10.2014

Bargain purchase